Frequently Asked Questions

You can register directly through our website by visiting the Enroll page and selecting your desired course. Open enrollment courses can be booked online. For agency-specific or group training, contact us for a custom quote.

Prerequisites vary by course. TCCC-ASM and TECC require no prior medical certification for the base courses. Advanced courses like TCCC-CMC and TCCC-CPP require active medical licensure (EMT, EMT-P, PA, MD/DO, RN). TMP and RMP require current EMT or Paramedic certification. Check individual course pages for specific requirements.

Yes — we offer mobile courses nationwide and can tailor the training to your agency or unit's specific needs. Submit a host request on the Host a Course page with your desired course, group size, and preferred dates, and we'll follow up within one business day.

Cancellations made 30+ days before the course start date receive a full refund. 15-29 days out receives a 50% refund or full credit toward a future course. Cancellations less than 15 days out are non-refundable but may be applied as credit toward a future course at our discretion.

Yes — we offer group rates for agencies and organizations registering 5 or more students. Contact us for group pricing details.

Yes. Most open-enrollment courses include a $200 early bird discount when registering more than 90 days before the course start date. The early bird price is automatically applied at checkout and visible on each course card.

SOARescue is an NAEMT Authorized Training Site and a CAPCE Accredited Organization. Multiple courses are approved by the International Board of Specialty Certifications (IBSC).

Yes. Most of our CAPCE-accredited courses qualify for NREMT recertification hours. See the Accreditation page or individual course pages for specific hour allocations.

Yes. Our TMP course is designed to prepare students for the Tactical Paramedic Certification (TP-C) exam. Our Critical Care Series provides comprehensive preparation for the Flight Paramedic (FP-C) and Critical Care Paramedic (CCP-C) board exams.

Yes. Many of our courses are eligible for DHS, FEMA, and other federal grant funding. We can provide the necessary documentation and GSA information to support your grant application — contact our team to get started.

Yes. We offer the full TCCC tier ladder (ASM, CLS, CMC, and CP) for active duty, reserve, and National Guard units. We can conduct training at your installation or at our facility in Charleston, SC in accordance with DHA requirements

Absolutely. Our SMTC (Specialized Medical Training Course) is specifically designed to be tailored to unit-specific training objectives and readiness requirements. Access is restricted — request enrollment through your unit S3.

Visit our eLearning portal or click the Login button on our website. If you've registered for a hybrid course, you'll receive login credentials via email after registration.

Yes. Our EMT Refresher is fully NCCP-2025 compliant and accepted by all state EMS offices for recertification. It's self-paced and can be completed entirely online.

Yes. We offer international shipping with delivery times of 7-16 business days. Domestic shipping is 5-7 business days, some items are restricted internationally.

We offer a 30-day return policy on equipment and gear. Items must be unused and in original packaging. Contact orders@soarescue.com to initiate a return.